Information We Collect
You may browse this website without providing personally identifiable information. We collect personal information only when you voluntarily provide it to us, such as when you:
- Request product samples
- Submit a contact or inquiry form
- Place an order
- Subscribe to marketing communications
- Access the website from a link in an email we sent you
- Create an account or log in (if applicable)
The personal information we may collect includes, but is not limited to, your name, company name, email address, mailing address, phone number, and any information you choose to provide in a form.
How We Use Information
We use the information you provide to:
- Fulfill product sample requests and orders
- Communicate with you about scheduling, delivery, or customer service
- Respond to inquiries or requests
- Send product information, updates, and marketing communications
- Improve our products, services, and website
You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly.
Email Communications & Security
Northway will never send you an email requesting your username, password, credit card number, Social Security number, or other sensitive personal information.
If you receive an email that appears to be from Northway requesting such information, it is fraudulent. You should not respond and should report it to the Federal Trade Commission at spam@uce.gov or by calling 1-877-FTC-HELP. If you believe your financial information has been compromised, you should also contact your credit reporting agencies to place a fraud alert on your credit file.
Your Privacy Rights
Depending on your state of residence, you may have the right to request access to the personal information we collect about you, request correction or deletion of your personal information, and opt out of marketing communications.
California residents may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). To exercise your privacy rights, please contact us using the information in the "Contact Us" section below.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.
Jurisdiction
This website is operated in the United States and is subject to the laws of the United States and the Commonwealth of Pennsylvania. By using this website, you consent to the collection and use of information as described in this Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Northway Industries, Inc.
- Address: 434 Paxtonville Road, P.O. Box 277 Middleburg, PA 17842
- Email: sales@northwayind.com
- Phone: (570) 837-1564
